Conclusions of how email works

Conclusions of how email works.

Purposes of email

• easy to communicate with a large number of people al the same time because you can do them all together rather than if you were having to send all of them an email one-by-one.
• can be done anywhere that has access to the internet without extra charge like a mobile would.
• can be delivered at any time of the day.
• handy when you are rushed you can easily ask someone to do it for you without having to risk security procedures.
• can be printed,saved,forwarded and deleted at any time or immediately if it is confidential.
• is always there until deleted and will not be lost off your computer so you can always go back to it if you need to re-look at the information given inside.
• you do not have to save it to a memory stick or anything like you would usually have to do with a ordinary document as it is saved on your user all you need is a computer and the internet.
• most people find it relatively easy to use, where as other forms of communication they find more difficult.

Advantages

• email is effective in providing quick answers to yes and no, type questions. eg. Do you do international delivery?
• Email is effective in finding the right person in an organisation or company to answer your question.
• Email is good to make appointments for busy people.
• Email can distribute information quickly to many people for the time it takes to email one person.
  

Disadvantages

• Email can become timeconsuming for answering complicated questions and misunderstandings can arise because cultural differences in the interpretation of certain words.
• The telephone, is much better for providing detailed answers or if you feel that the question is not absolutely clear.
• Email can compromise the security of an organisation because sensitive information can be easily distributed accidently or deliberately.
• Email should be entrusted to well trained and trusted staff members.
• Email can become impersonal or misunderstood.